Contact

Call Us

Phone Support: 604-881-4700
North America Toll-Free: 1-888-963-9499

Mailing Address

VELOCITY CHEMICALS LTD.
1-9515 190th Street
Surrey, British Columbia
CANADA V4N 3S1

Customer Support

Being available to help is as important for us as it is for you. You won’t face lengthy phone menus or automated chatterbots, but a human who knows what they’re talking about.

Live Chat Support

We are dedicated to providing you with the best service and support, wherever you are. Click on the text box below to start chatting!

Email Support

If for any reason you are unable to speak with someone, contact us by email.

Business Hours

7:00am – 3:00pm PST, Monday to Friday (Closed all Canadian Statutory Holidays).

COVID-19 Update

To Our Customers,

Velocity Chemicals is currently open as usual with minimal disruption due to COVID-19. Many people are reaching out to our customer service team for information resulting in longer than wait and response times. We appreciate your patience and understanding.

We are taking extended measures in compliance with Government of Canada health and safety requirements to ensure the safety and wellness of our team members and communities at this time. We will continue to update here about the actions Velocity Chemicals is taking.

GET THE FACTS

Information is still your best defense. Get answers to your COVID-19 questions.

Government of Canada